Fear of Sonal

Apparently the wrath of a small Indian woman can make a water company sleep with one eye open.

After a week of battling with Thames Water, I came home today to find a new bill exactly the way I wanted it … they never replied to my emails, or rang me back as they had promised, or sent me the complaints procedure as I had asked.

They just sent a new bill.

I didn’t realise I was that scary.

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2 Responses to “Fear of Sonal”

  1. Perhaps this could be a whole new area of business for you – hiring yourself out to people to undertake beurocracy battles on their behalf. We could get you some catchy and cool theme music, some sort of official-looking badge thing, and a sign for your door.

  2. For once, it seems, the Jedi mind trick worked …

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